Last updated: 2 March 2026. This Policy explains how unleashed.host collects, uses, stores, and shares personal data when you visit the site, create an account, place an order, contact support, or use our hosting services.
Unless a different legal entity is identified on your order form or invoice, the data controller for the personal data covered by this Policy is Kevin Gorniak, sole trader, trading as unleashed.host, for website operations, account management, billing administration, marketing communications, and platform security.
Account and contact data: name, username, email address, organisation name, billing country, and any contact details you provide.
Order and billing data: service selections, invoices, payment status, tax information, fraud screening results, and transaction references. Card details are typically handled by specialist payment processors rather than stored by us directly.
Technical and usage data: IP address, device or browser data, timestamps, authentication events, service metrics, logs, crash or abuse reports, and client area activity.
Support communications: ticket messages, chat records, attachments, and information you provide when asking for help.
Hosted service data: configuration files, deployment logs, backups, uploaded content, bot files, and server data processed as part of providing the service.
Cookie and similar technology data: information described in our Cookie Policy.
Depending on the context, we process personal data because it is necessary to perform a contract with you, necessary to comply with legal obligations, necessary for our legitimate interests in operating a secure hosting business, or based on your consent where required, such as for optional analytics or advertising cookies and certain direct marketing activities.
We may share personal data with payment processors, fraud screening providers, infrastructure and hosting vendors, data centre operators, support and ticketing tools, email delivery providers, analytics or advertising providers where you consent, professional advisers, insurers, regulators, law enforcement, and other recipients where reasonably necessary for the purposes described in this Policy or required by law.
Some service providers or infrastructure locations may process data outside the United Kingdom. Where that happens, we take steps intended to ensure an appropriate level of protection, such as relying on adequacy decisions, contractual safeguards, or other lawful transfer mechanisms available under UK data protection law.
Subject to applicable law, you may have the right to request access to your personal data, rectification, erasure, restriction, portability, or to object to certain processing. Where we rely on consent, you may withdraw that consent at any time. You may also complain to the UK Information Commissioner's Office at ico.org.uk if you believe your data has been handled unlawfully.
We use technical and organisational measures intended to protect personal data against accidental loss, unauthorised access, unlawful processing, and disclosure. No system is completely secure, so you should also take reasonable steps to protect your own credentials, backups, and endpoint devices.
Our services are not directed to children under 13 and are not intended to be used by anyone who cannot lawfully enter into a contract. If you believe a child has provided personal data to us without proper authorisation, please contact us so we can review the situation.
We may update this Policy from time to time to reflect legal, technical, or operational changes. The latest version will be published on this page with the updated effective date.